Returns & Refunds Policy

Returns & Refunds

We want you to be satisfied with your purchase.

You may request a return or refund within 30 days of receiving your order.

Eligibility for Returns

  • The item must be unused and in original condition

  • The item must be returned in its original packaging

Non-Returnable Items

  • Items that show signs of use

  • Items returned after 30 days

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Return Shipping
Return shipping costs are the responsibility of the customer, unless the item arrived damaged or defective.

Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the issue.

Contact
📧 support@erovin.com